Refund Policy

All service payments are non-refundable.

Due to the time, planning, and creative work involved, once a service has been purchased or a project has begun, refunds will not be issued.

If you are on a monthly service plan, you may cancel future services with written notice prior to the next billing cycle. No refunds will be given for services already rendered or partially completed.

We are committed to clear communication and serving you with excellence. If you have any questions or concerns, please reach out—we are here to help.

We do not offer refunds for:

• Change of mind

• Incorrect purchases

• Failure to read product descriptions

Kingdom Media Physical Products by Kelsey Miranda

All sales are final.

Due to the nature of our products and services, we do not offer refunds or exchanges once a purchase has been completed.

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If your item arrives damaged or defective, please contact us within 7 days of delivery at KingdomMediaco@hotmail.com with photos of the damage. We will gladly replace the item or make it right. Please allow 5–10 business days for replacement items to be processed and shipped.

We do not offer refunds for:

• Change of mind

• Incorrect purchases

• Failure to read product descriptions

We are not responsible for lost or stolen packages once marked as delivered. Please contact the shipping carrier for further assistance.

Kingdom Media Digital Products by Kelsey Miranda

All digital products are non-refundable.

Once a digital product has been purchased and delivered, it cannot be returned or exchanged.

We do not offer refunds for:

• Change of mind

• Incorrect purchases

• Failure to read product descriptions

We are committed to serving you with excellence and care. If you have any questions before purchasing, please don’t hesitate to reach out.